Hosting Spec Sheet

Technical Specifications

24+ PHP Workers
512 MB PHP Memory
99.9% Uptime SLA
Free & Unlimited CDN
Google C3D Machines
12 CPUs / 8GB RAM
NGINX 1.15.9 or higher
HTTP/3 Support
Multisite Support
SOC-2 Compliant
PHP 8.1+
MariaDB 10.3 or higher
TLS 1.3 or higher
Redis Caching Support (additional fees may apply)
Reverse Proxy Support (additional fees may apply)
Over 37 global server locations in or near virtually all major countries.

*We do not provide email hosting services.

Platform Perks

Unlimited storage
Unlimited visits
Unlimited bandwidth
Unlimited image optimization (via Optimole – free license)
WordPress speed optimization (Perfmatters, WPRocket licenses as needed)
Free CloudFlare integration
Free & unlimited CDN
Free migration
Backup – daily (30 days)
Free SSL certificates with wildcard support
Free staging environments as needed
Personal account manager
37 global server locations
Call, text, chat or create support tickets
Simple support ticket system
Volume discounts available

How We're Different

One on one WordPress developer support for every client.
Site speed optimization (complimentary and ongoing)
Free plugin licenses as needed (Elementor, Perfmatters, Optimole, WPRocket, ACF & more)
Active Malware removal & site hack fixes
Security vulnerability monitoring for all plugins.
Plugin, theme and WP Core updates on a rolling basis (typically 2-3X a month depending on stability of releases)
Emergency security patches within 24 hours
No contracts – billed month to month

What do I get access to?

You’ll have full administrator access to your WordPress site at all times, ensuring you can manage content and settings as needed.

All other server related needs are handled via our robust ticketing system.

Beyond that we typically limit access to SFTP, SSH, PHPMyAdmin, and similar tools to maintain the structural integrity of our optimizations. While we can absolutely provide these access points if necessary, we prefer to handle them on your behalf.

Our end-to-end white-glove service is designed to take the technical worries off your plate, so you can focus on your business without the hassle of managing backend details.

This measure in no way restricts your access to your own site—it’s simply part of our commitment to keeping your site running smoothly.

How do I contact you for support?

We make it easy for you to reach us whenever you need assistance. You can choose the method that works best for you:

Text: For quick, on-the-go support, simply text us anytime. We’re available 24/7 to assist you.
Email: Send us an email detailing your issue or request, and one of our developers will get back to you promptly during business hours (9-5 EST).
Ticketing System: For more complex issues or ongoing requests, submit a support ticket through our dedicated ticketing system. This allows us to track and resolve your issue efficiently, ensuring nothing falls through the cracks.

Rest assured, no matter how you contact us, you’ll be communicating directly with a seasoned developer—not a customer service rep or junior tech. We’re here to provide expert, personalized support.

What do you charge for hourly work?

Our hourly rate is $150/hr, but we often prefer flat-rate quotes for projects to help you budget around a fixed amount.

Thanks to our expertise and efficiency, we consistently accomplish in a fraction of the time what others may take much longer to achieve. We are truly among the best at what we do, which is why our hourly rate may not always reflect the overall value we deliver.

With our streamlined approach, you’ll see impressive results without the inflated costs that often come with slower-paced work.

Where do I access the ticketing system?

You can login directly here. Or by clicking the menu and choosing “Login” with the credentials we provided at signup. If you have any issues you can reach out via email or text.

How do I pay?

We’re flexible; Credit Cards, ACH, Wire Transfers & Zelle are all acceptable forms of payment.

You’ll be on a recurring invoice delivered via email (we use Freshbooks) that you can cancel at anytime by reaching out to us.