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Commonly asked hosting questions from previous clients
Our hosting runs on purpose-built, overpowered infrastructure — not the cut-rate, overcrowded servers you’ll find at GoDaddy, Bluehost, or SiteGround. We’ve customized Kinsta’s elite platform to squeeze out every drop of speed and reliability. Powered by Google C3D machines with up to 360 virtual CPUs and 2.88 TB DDR5 memory, we allocate far more resources per site than “volume hosts” ever could.
Core specs:
Google C3D Machines
12 CPUs / 8 GB RAM
512 MB PHP memory default
24+ PHP Workers
Unlimited storage, visits, and bandwidth
Server cache (NGINX) + HTTP/3
Full multisite support
Enterprise-grade Cloudflare CDN & firewall
With this setup, our clients regularly hit 90–95 Google PageSpeed scores on desktop and sub-2-second Speed Index scores — even under heavy load.
We review every client site weekly. If an update is low impact, we may schedule it; if it’s a major change, we test it in a staging environment first to avoid downtime or breakage. Security patches? Those go in immediately — no exceptions.
Blazing. Our smaller client pool means we can over-allocate resources for every site. Combined with Google’s C3D hardware, advanced caching, and HTTP/3, your site isn’t just “fast” — it’s built for peak performance under heavy traffic. No slowdowns, no shared-server bottlenecks, no excuses.
You’ll have full WordPress admin access for content and settings. For high-level tools like SFTP, SSH, or PHPMyAdmin, we typically handle them for you to maintain our optimizations — but if you need them, we’ll provide them. You own your site; we just keep it running flawlessly.
We use Google’s global network of 35+ data center locations so your site is hosted close to your audience — from Los Angeles to London, Sydney to Singapore. This slashes latency, boosts SEO, and improves user experience worldwide.
For less than hiring a freelancer for a couple hours, you’re getting a dedicated WordPress developer on call every month. That’s 2 hours of hands-on development + unlimited maintenance, updates, and optimization. Plus, you get premium plugins worth $200+/yr, proactive monitoring, DNS & security management, and emergency fixes — all included.
Hiring ad-hoc? You’d easily spend $150+ per month just on troubleshooting. With TopSyde, you get one seasoned developer who knows your site inside and out. The result: better performance, fewer headaches, and thousands saved in avoidable costs.
Your single point of contact will be a senior WordPress developer, not a tier-1 script reader. We keep our client list intentionally small so we can give each site personal attention — and you always know exactly who’s working on your site.
Absolutely. We follow strict security protocols, encrypt all credentials, and limit access to only the developers working on your site. Our white-glove approach ensures your site stays secure, stable, and fully under your control.
Any way you like:
Text: Quick issues, instant replies.
Live Chat: Talk to a developer in real time.
Email: For detailed requests.
Support Ticket: For ongoing or complex work.
No matter how you contact us, you get a real developer, not a support rep.
We keep you fully informed with transparent updates in our ticket system and a monthly PDF report listing every change, update, and improvement. You’ll always know exactly what was done, when, and why.
You can login directly here. Or by clicking the menu and choosing “Login” with the credentials we provided at signup. If you have any issues you can reach out via email or text.
$150/hr — but thanks to our efficiency and experience, we get more done in an hour than most devs do in two. For projects, we often offer flat-rate pricing so you know exactly what you’ll pay.
Credit Card, ACH, Wire Transfer, or Zelle. We send recurring invoices via FreshBooks, and you can cancel anytime by contacting us.
Yes — we handle your migration from start to finish, usually in under 2 hours, at no cost. That includes setup, DNS changes, SSL installation, and a post-move speed tune-up.
No contracts. Stay because you love the service, not because you’re trapped in paperwork.
Absolutely. We’ll collaborate directly with your team, freeing them from hosting headaches so they can focus on design and content.
We fix it — fast — as part of your plan. No surprise charges, no “that’s outside your scope” excuses.
This isn’t hosting. This is active, expert management of your most important asset.
Included Pro Toolkit
Elite Platform
The Guarantee
