client-retention

2 articles

Monthly WordPress client report on a laptop showing uptime, updates applied, and threats blocked

Send the Monthly WordPress Report Before They Ask

Agency monthly client reporting for WordPress retainers: the uptime, update, threat, and work-log data that stops clients questioning what they pay you for.

Rachel Nguyen·September 10, 2026·12 min read

Breakdown of web hosting business economics showing client retention curves and lifetime value by tier

business-growth·roi

Web Hosting Business Economics: Inside a $2M Exit

A post-sale look at a bootstrapped hosting business: 435 clients, 59.8% first-year retention, and what drives web hosting revenue economics.

Colton Joseph·August 23, 2026·12 min read