6 articles
After-hours website support for agencies, priced out: pager tools, a contractor retainer, the owner's sleep, and how to sell an SLA tier without a night shift.
Colton Joseph··13 min read
Clients leaving your web agency for AI tools? Here is what AI commoditized, what it did not, and how to rebuild recurring revenue on hosting and care plans.
Rachel Nguyen··11 min read
When free WordPress plugins work fine on client sites, when they cost you in abandoned code and support gaps, and how to bill licenses inside a retainer.
Colton Joseph··12 min read
Agency monthly client reporting for WordPress retainers: the uptime, update, threat, and work-log data that stops clients questioning what they pay you for.
Rachel Nguyen··12 min read
A post-sale look at a bootstrapped hosting business: 435 clients, 59.8% first-year retention, and what drives web hosting revenue economics.
Colton Joseph··12 min read
Discover how agencies use white-label WordPress hosting to add $500-2000+ monthly recurring revenue per client while improving service delivery and margins.
Colton Joseph··13 min read